Free shipping all over India
Track Order
0 My Cart
Home
T shirt Pant Shirt Party wear pair Daily wear Pair
Top Bottom Dailywear Pair Western Pair Occassion Pair
Boys Wear Mix Girls Wear Mix
SHOP WITH CONFIDENCE

Cancellation and Refund

ORDER CANCELLATION

Cancelling Your Order

At Fire Fashion, we understand that sometimes you may need to cancel an order.

You may request cancellation of your order before it has been processed or shipped. Once an order has been shipped, cancellation may no longer be possible.

To request a cancellation, please contact our customer support team as soon as possible with your order details.

Cancellation requests will be considered based on the current status of your order. We cannot guarantee cancellation once the order has entered the processing, packing or shipping stage.

If your cancellation request is successfully accepted, the applicable amount paid for the cancelled order will be refunded according to the applicable refund process.

REFUND POLICY

When Refunds May Apply

Refunds may be provided in accordance with Fire Fashion's applicable return, cancellation and refund conditions.

A refund may be considered in situations such as:

  • An order is successfully cancelled before shipment.

  • A product cannot be supplied due to stock availability or other reasons.

  • An incorrect or damaged product is delivered, subject to verification.

  • A return is accepted in accordance with our applicable return conditions.

  • A payment has been successfully collected but the order cannot be fulfilled.

Refund eligibility may depend on the condition of the product, order status and reason for the refund.

RETURNS & PRODUCT CONDITION

Keeping Your Purchase Ready

For eligible returns, products should generally be unused, unworn, unwashed and in their original condition with original tags, packaging and other accessories, where applicable.

Products that have been damaged, altered, washed, worn or used after delivery may not be eligible for return or refund.

Certain products may not be eligible for return due to their nature, hygiene considerations, promotional conditions or other applicable restrictions.

Please check the applicable return conditions for your order before sending a product back.

DAMAGED OR INCORRECT PRODUCTS

We're Here to Help

If you receive a product that is damaged, defective or different from what you ordered, please contact Fire Fashion customer support as soon as possible after delivery.

You may be asked to provide photographs, videos, order details or other information to help us verify the issue.

After verification, we may offer an appropriate solution, which may include replacement, return or refund, depending on product availability and the circumstances of the case.

REFUND PROCESS

How Your Refund Is Issued

Once a refund has been approved, the refund will generally be processed through the original payment method used for the order, wherever possible.

The time required for the refunded amount to appear in your account may depend on your bank, card issuer, payment gateway or other payment service provider.

Fire Fashion is not responsible for delays caused by banks, payment gateways or other third-party financial institutions.

For cash-on-delivery orders, the applicable refund method may be communicated separately by our customer support team.

SHIPPING & DELIVERY CHARGES

Delivery Charges and Refunds

Shipping or delivery charges may not always be refundable, depending on the reason for cancellation, return or refund.

Where a product is returned because of an incorrect, damaged or defective item supplied by Fire Fashion, the applicable shipping or return charges may be considered in accordance with our return process.

Any applicable refund will be determined based on the circumstances of the order and the applicable policy at the time of purchase.

PROMOTIONAL & DISCOUNTED ORDERS

Offers and Special Prices

Orders placed using promotional offers, discounts, coupons or special pricing may be subject to additional cancellation and refund conditions.

If a refund is approved for an order that included a discount or promotional offer, the refund amount may be calculated based on the actual amount paid and the applicable terms of the promotion.

Promotional benefits may not be reinstated after cancellation or return unless specifically stated otherwise.

REFUND NOT RECEIVED

Need Help With Your Refund?

If you have received confirmation that your refund has been processed but the amount has not yet appeared in your account, please first check with your bank or payment service provider.

If the amount is still not received after the applicable processing period, please contact Fire Fashion customer support with your order number and refund details so that we can assist you.

CONTACT US

We're Happy to Help

For cancellation, return or refund-related questions, please contact Fire Fashion through the contact details provided on our website.

Fire Fashion
Website: https://lolipopchildrenwear.com/

Please keep your order number and registered contact details available when contacting us so that we can assist you more quickly.