SHOP WITH CONFIDENCE

Terms & Conditions

WELCOME TO FIRE FASHION

Introduction

Welcome to Fire Fashion. These Terms & Conditions govern your use of our website and your purchase of products through our online store.

By accessing our website, browsing our products, creating an account, adding products to your cart or wishlist, or placing an order, you agree to comply with these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or place an order.


USING OUR WEBSITE

Website Access & Use

You may use the Fire Fashion website for personal, lawful shopping purposes only.

You agree to:

  • Provide accurate and complete information when creating an account or placing an order.

  • Keep your account and login information secure.

  • Use the website only for lawful purposes.

  • Not attempt to gain unauthorised access to the website, server or any related system.

  • Not interfere with the operation, security or functionality of the website.

  • Not use the website to distribute harmful, misleading or unlawful content.

  • Not use automated systems or methods to access, copy or interfere with website content without our permission.

Fire Fashion reserves the right to restrict or terminate access to the website where misuse, fraudulent activity or violation of these terms is suspected.


PRODUCTS & PRODUCT INFORMATION

Colours, Sizes & Availability

We make reasonable efforts to ensure that product images, descriptions, colours, patterns, fabrics and sizes displayed on our website are accurate.

However, the actual colour of a product may appear slightly different depending on your device, screen settings, lighting conditions and photography.

Children's clothing may have different fits depending on the design and style. Customers are advised to check the available size information before placing an order.

All products are subject to availability. Adding a product to your cart or wishlist does not guarantee that the product will remain available until checkout or payment is completed.


PRICES & OFFERS

Product Pricing

All product prices displayed on the website are generally shown in Indian Rupees unless otherwise stated.

Fire Fashion reserves the right to change product prices, discounts, offers and promotional pricing at any time without prior notice.

The price applicable to your order will be the price displayed at the time the order is successfully placed.

We make reasonable efforts to ensure that pricing information is accurate. However, if a product is listed at an incorrect price due to a technical, typographical or human error, we reserve the right to cancel the affected order and provide an appropriate refund where payment has already been collected.


PLACING AN ORDER

Orders & Confirmation

When you place an order through our website, you are making a request to purchase the selected products.

After placing your order, you may receive an acknowledgement or confirmation through the email address, mobile number or other contact details provided during checkout.

An order may be cancelled, declined or placed on hold in situations including:

  • The selected product is unavailable.

  • Payment cannot be verified or completed.

  • Incorrect product or pricing information was displayed.

  • Delivery is not available to the supplied location.

  • Incorrect or incomplete customer information has been provided.

  • The order appears fraudulent, suspicious or unauthorised.

  • Technical or operational issues prevent us from fulfilling the order.

If payment has already been collected for an order that cannot be fulfilled, the applicable amount will be refunded according to the relevant refund process.


ACCOUNT INFORMATION

Keeping Your Details Secure

If you create an account with Fire Fashion, you are responsible for providing accurate information and keeping your account credentials confidential.

You should immediately inform us if you believe that your account has been accessed or used without your permission.

Fire Fashion is not responsible for losses resulting from failure to keep your account information secure.


PAYMENT

Safe & Secure Checkout

Payments may be processed through authorised third-party payment gateways and payment service providers.

You agree to provide valid payment and billing information when placing an order.

Fire Fashion does not guarantee that